/* Service desk: neutral workspace with AOTGA brand accents. */
.service-link{display:flex;align-items:center;gap:14px;width:100%;min-height:96px;text-align:left;color:var(--ink)}.service-link:hover:not(:disabled){background:#f6faff;border-color:#9ab8d1}.service-link .service-icon{flex:0 0 38px}.service-link svg{width:20px;height:20px}.service-title{font-weight:700;line-height:1.4}.service-arrow{margin-left:auto;color:var(--bosch);font-size:20px}.repair-heading{justify-content:flex-end}
.repair-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px}.repair-heading h2{font-size:22px;margin:3px 0;line-height:1.35}.repair-heading p{margin:0;color:var(--muted);font-size:14px}.repair-kicker{font-size:11px;letter-spacing:.1em;color:var(--bosch);font-weight:700}.repair-panel{max-width:820px}.repair-panel textarea{min-height:160px}.repair-actions{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-top:22px}.repair-state{background:#eef6fb;border-left:4px solid var(--sky);padding:14px 16px;border-radius:4px;margin-bottom:16px;color:var(--ink)}.repair-state.warning{background:#fff7df;border-left-color:#FEC909}.repair-list{padding:0;overflow:hidden}.repair-row{border:0;border-radius:0;border-bottom:1px solid #e5eef3;width:100%;display:flex;align-items:center;text-align:left;gap:18px;padding:18px 22px;color:var(--ink)}.repair-row:last-child{border-bottom:0}.repair-row-main{display:grid;gap:3px;flex:1;min-width:0}.repair-row-main strong{overflow-wrap:anywhere}.repair-id{color:var(--bosch);font-size:12px;font-weight:700}.repair-date{font-size:13px;color:var(--muted)}.repair-status{background:#e7f3f8;color:#19465c;font-size:13px;font-weight:700;padding:5px 10px;border-radius:999px;white-space:normal}.repair-arrow{color:var(--blue);font-size:20px}.repair-detail-top{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.repair-detail h2{margin:4px 0}.repair-detail h3{font-size:16px}.repair-divider{border-top:1px solid #e3ebf0;margin:20px 0}.repair-description{white-space:pre-wrap;overflow-wrap:anywhere}.repair-meta{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin:24px 0}.repair-meta dt{color:var(--muted);font-size:13px}.repair-meta dd{margin:4px 0 0;font-weight:600}.empty-repair{text-align:center;padding:44px 20px}.empty-repair h2{margin:14px 0 4px}.empty-repair p{color:var(--muted);font-size:14px;margin:0 0 18px}.empty-repair-icon{display:grid;place-items:center;margin:auto;width:46px;height:46px;border-radius:50%;background:#e5f4f8;color:var(--blue);font-weight:700}.repair-home-icon svg{width:20px;height:20px}.overview-grid{grid-template-columns:repeat(3,minmax(0,1fr))}@media(max-width:900px){.overview-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:767px){.overview-grid{grid-template-columns:1fr}.repair-heading{align-items:flex-start;flex-direction:column}.repair-heading button{width:100%}.repair-panel textarea{min-height:130px}.repair-row{align-items:flex-start;flex-wrap:wrap;padding:16px}.repair-row-main{flex-basis:100%}.repair-meta{grid-template-columns:1fr}.repair-detail-top{flex-direction:column;gap:10px}}
.repair-heading{justify-content:flex-end}.empty-repair h2{margin-bottom:18px}#employee-results,#role-results{margin-top:20px}
.repair-panel input[readonly]{background:#f5f8fa;color:var(--ink)}.repair-panel input[type=file]{padding:8px;max-width:100%}.repair-meta dd{overflow-wrap:anywhere}.repair-files{list-style:none;padding:0;margin:0}.repair-files li{display:flex;justify-content:space-between;gap:14px;padding:10px 0;border-bottom:1px solid #e5eef3;overflow-wrap:anywhere}.repair-files li:last-child{border-bottom:0}.repair-file-status{flex-shrink:0;font-size:13px;color:var(--muted)}.repair-thread{display:grid;gap:12px}.repair-reply{background:#f6f9fb;border:1px solid #e2ebf1;border-radius:8px;padding:14px 16px}.repair-reply-head{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap}.repair-reply-head span{font-size:13px;color:var(--muted)}.repair-reply p{margin:8px 0 0}@media(max-width:767px){.repair-files li{flex-direction:column;gap:2px}}
.repair-reply-form textarea{min-height:110px}.repair-reply-form .error:empty{display:none}.repair-detail>.repair-state{margin-top:18px}@media(max-width:767px){.repair-reply-form button{width:100%}}